Privacy Policy

 

Last Updated: December 7, 2025
Website: www.wild-amazonas-chilies.com
Owner: Wild Amazonas Chilies – Puerto Maldonado, Madre de Dios, Peru

  1. Introduction

Wild Amazonas Chilies (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us.

By using our website, you agree to the terms described in this policy.

  1. Data We Collect

We may collect the following types of personal data:

2.1 Information You Provide Directly

When you:

  • Submit a contact form
  • Request a quotation
  • Subscribe to communication
  • Place an order or negotiate an export request

You may provide:

  • Full name
  • Email address
  • Phone number
  • Country and address information
  • Company name
  • Product requests and order details

2.2 Automatically Collected Information

When you browse our site, we may collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Cookies and usage data

This information helps us improve our website and secure our system.

2.3 Third-Party Data

If needed, we may receive or share data with:

  • Shipping companies
  • Export agents
  • Payment processors

Only when required to fulfill your order or comply with regulations.

  1. Purpose of Data Processing

We may use your personal data for the following purposes:

  • To respond to inquiries or product requests
  • To prepare and send quotations
  • To process orders and shipments
  • To manage export documentation and logistics
  • To communicate updates, order status, or product information
  • To improve website functionality
  • To comply with legal obligations under Peruvian law

We do not sell your personal information.

  1. Legal Basis for Processing

We process your data based on:

  • Your consent (when you submit forms or contact us)
  • Contractual necessity (to prepare quotes or process orders)
  • Legal obligation (export rules, tax laws, phytosanitary requirements)
  • Legitimate interest (to improve our website and business operations)

For users from the EU or UK, we follow relevant GDPR principles in handling personal data.

  1. Data Sharing

We may share your information with third parties only when necessary:

  • Transport and logistics companies
  • Customs or phytosanitary authorities
  • Export agents
  • Payment service providers
  • IT service providers (hosting, security, analytics)

All partners are required to protect your data and use it only for the specified purposes.

  1. International Data Transfers

Since your data may be processed in Peru, and we may interact with clients worldwide, your information may be transferred across borders.
We ensure reasonable safeguards to protect your personal data in accordance with applicable laws.

  1. Data Storage and Security

We store your personal data securely using industry-standard security measures.

We take steps to prevent:

  • Unauthorized access
  • Loss or alteration of data
  • Misuse or disclosure

Only authorized personnel have access to your information.

  1. Data Retention

We retain your data only as long as necessary for:

  • Customer communication
  • Order processing
  • Export requirements
  • Legal compliance

After this period, data will be safely deleted or anonymized.

  1. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Request deletion (“right to be forgotten”)
  • Withdraw consent
  • Restrict or object to processing
  • Request a copy of your data

To exercise your rights, contact us using the details below.

Under Peruvian Law N° 29733, you may request ARCO rights: Access, Rectification, Cancellation, Opposition.

  1. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience and website performance.
You can modify or disable cookies in your browser settings.

  1. Third-Party Links

Our site may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.

  1. Updates to This Policy

We may update this Privacy Policy periodically.
The updated version will always be posted on this page with a new “Last Updated” date.

  1. Contact Information

If you have questions about this Privacy Policy, or wish to exercise your data protection rights, please contact:

Wild Amazonas Chilies
Puerto Maldonado, Madre de Dios, Peru
Email: info@wild-amazonas-chilies.com
Tel.: +51 913 671 262